Agenda

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  • Monday, October 2

    Registration will begin at 7:30. The conference will kick off with a keynote speaker at 9:15, followed by 3 sets of workshops, PANO's Standards for Excellence Ceremony, multiple opportunities to network with exhibitors, and end with a networking reception at 5:00.

  • 10:50AM - 12:05PM
    This workshop will focus on updates to the Work Ready program and how those updates will impact program operations.
    Community Action

  • 10:50AM - 12:05PM
    Nonprofit executives from all sectors increasingly are building or expanding their sponsorship value to diversity revenue. Organizations with the greatest success in sponsorship know the 8 levers that drive results. The stronger your team’s performance, the stronger your results. Then, ultimately, sponsors seek you. Join sponsorship strategist Gail Bower in this interactive session on ways to design your sponsorship program to maximize inclusion of your business community in your nonprofit mission. You’ll build on the existing strengths of your operation to update your sponsorship practices, learning how to create compelling value for corporate sponsors, the top traits of sponsorship sellers, how to spot sponsorship opportunities that have the most potential within your organization, three factors with the greatest influence on your fee structure, and lots more!
    Resource Development

  • 10:50AM - 12:05PM
    In the nonprofit sector, opportunities abound for achieving critical goals through effective media outreach and communication with key constituents.  No matter how much the nonprofit world changes, your most important target audience is now and always will be the media: journalists, producers, TV show interviewers, bloggers, etc.  What keeps them at a distance is that either they are unaware of you, or you haven’t been striking the right chords.  The trick is to get the attention of your communities using both time-honored techniques and a new mindset about how to communicate in the digital age.  And your approach to communication via your social media channels can make all the difference in spreading your word.  In this informative and entertaining workshop, you’ll learn how to tell the media who you are and what you do so compellingly that they can’t help but share your message.  You’ll also learn the essentials of building a more captivating online platform that attracts and retains donors, volunteers, and influencers.<strong> </strong>
    Communications

  • 10:50AM - 12:05PM
    “The Welcome Workplace” is a model for creating an inclusive, high-performing nonprofit organization through stakeholder analysis, intercultural competency assessment inventory, group and individual profile review and development plans, and building intercultural-competent teams with emotional intelligence.  Participants will walk with Laura through an outline of the model, learning along the way the definitions of culture, diversity, inclusion, and intercultural competency/humility, the concept of intercultural competency as a lifelong learning process, and how the tools included in this model can provide the context for team functionality, cohesion, and service delivery to a diverse audience.
    Professional Development

  • 10:50AM - 12:05PM
    Why should you be an advocate?  What are the rules?  What about best practices for messaging?  In this informal session, you will be encouraged to think of yourself as a professional advocate for your cause and organization.  Corinna will demystify and simplify the rules that govern lobbying – federal, state, and local – and share best practices on ways to effectively communicate with local, state, and federal officials.
    Advocacy

  • 10:50AM - 12:05PM
    Consider your “table”.  Be it board, staff, or both, what does a diverse and inclusive environment look like?  Before an organization can really begin to develop diverse leadership, it must first build a culture of self-awareness and of inclusion.  Through the sharing of real-life experiences, small group discussions, and large group facilitation, this workshop will review the statistics related to diversity in nonprofit work, explore the implications of lack of diversity when interfacing with your community, identify small style and culture shifts that will open the door to diversity, and offer concrete ways to lead from where you are.
    Board Development

  • 10:50AM - 12:05PM
    How does a nonprofit organization move from good intentions, to conversation, to organizational inclusion by design?  How do we recognize and move past the many barriers toward inclusion, while simultaneously empowering all voices within our organizations, with collaborating organizations, and with those whom we serve?  Join Shaashawn to identify the levels of change, areas of change, framework definitions, and specific language prompts; all tools to be used in building the strategies – and the courage – to include.
    Diversity

  • 2:15PM - 3:30PM
    Nonprofit organizations seeking to reduce their dependence on government grants and private charitable fundraising have long looked to social enterprise ventures as a way to diversify their revenue sources. For CAAs, venturing into the social enterprise space can feel like entering into a brave new world. Attend this session to learn about the legal framework associated with starting and running social enterprises and earned income ventures. We will identify issues to consider and steps to take before undertaking an earned income venture. We will also discuss the legal, tax, and federal grant law issues involved in starting and operating these ventures.
    Community Action

  • 2:15PM - 3:30PM
    One of the biggest challenges facing organizations is changing the culture of giving and engagement, and our futures depend on it.  Often, we get so caught up in “the ask” that we forget what motivates people to support us in the first place: relationships.  And while campaigns give donors an exciting event to rally around, the time in between initiatives can make all the difference.  Join Dana Ostomel to discover the secret sauce of cultivating a community primed and ready to support you by exploring what donor stewardship means in an online world, how to fire up board members, volunteers, donors, and staff to fundraise every day, how to cultivate a network eager to give, how to generate loyal support long past a specific campaign, and the importance of a consistent communications plan.
    Communications

  • 2:15PM - 3:30PM
    In a time where commotion and disruption is around every corner, nonprofit organizations need to be keenly aware of how organizational culture influences how well you proactively deal with change, successfully impact your mission, and survive beyond sustainability.  Through large and small group discussion and activities, this workshop will raise awareness of the importance of Diversity, Equity, and Inclusion (DEI) within the workplace, as well as with partners, clients, and other stakeholders. The interactive training pushes participants to face biases, prejudices, and assumptions proactively and positively.  It encompasses definitions and examples of harassment and discrimination and clarification of laws addressing these areas.  It also provides opportunities to practice addressing inappropriate behavior, valuing differences, heightening cultural awareness, and creating a culture of diversity and respect in the workplace.
    Professional Development

  • 2:15PM - 3:30PM
    Finding common ground in an increasingly polarized society is no easy task. Many nonprofits face the challenge of advocating for their missions, their organizations, and their constituents while attempting to bridge all kinds of gaps in their communities and deliver important services to many within their neighborhoods. Creating or maintaining welcoming, inclusive environments amidst growing contentions requires skill, poise and, courage. Find out what PANO has learned in the series of conversations they have held around the commonwealth. Discover what it means to be brave and identify ways to seek out people who do not think like you.
    Advocacy

  • 2:15PM - 3:30PM
    Built on the idea that we limit our governing talent because we cling to an outmoded form of corporate governance, this session introduces the NIMBLE design.  NIMBLE is an organizational design which creates a fast, flat, and agile organization that is proactive rather than reactive to changes in the environment.  NIMBLE disaggregates the functions of the board so that leadership talent can be distributed to where it performs at highest value.  In addition, it provides opportunities to include those with very specific talents (i.e., customers) in a manner which does not burn them out with wide-ranging governance responsibilities.  Join Michael to learn how NIMBLE can open up your organization to a larger, more diverse talent pool tapping into our greatest resource – people!
    Board Development

  • 2:15PM - 3:30PM
    “She shouldn’t have an iPhone, she’s on food stamps.”  “Why would he show up to the meeting dressed like that?”  “I would never let MY kids behave like that in public.”  We all make judgments about people in situations different from our own.  Left unchecked, these judgments can interfere with our ability to build strong, mutually respectful relationships. Nonprofit professionals who acknowledge their own implicit biases and work to demonstrate empathy can improve their relationships with clients, staff, volunteers, and funders.  This interactive, opinion-challenging workshop will provide participants with the chance to explore their own attitudes and beliefs about bias and poverty and how these beliefs may impact their work.  Specifically, the group will explore the Fundamental Attribution Error and identify strengths-based strategies for overcoming this bias.
    Diversity

  • 2:15PM - 3:30PM
    Successful fundraising efforts often boil down to one common denominator: people!  It’s about building relationships in the community, assessing and providing for THEIR needs before asking “what’s in it for me?”.  Join Michael in this workshop to discover new approaches to relationship-building, understand the power of reciprocity, redefine networking, and learn time-tested techniques for making friends who, in turn, will enthusiastically collaborate with you in supporting commonly development goals of your community.  You’ll walk away with innovative ideas for “outreach” – and even more ideas for engaging the multitude of friends you already have – all leading to the community transformation that all of us want to experience!
    Resource Development

  • 3:45PM - 5:00PM
    Have you ever invested time in comprehensive strategic planning, only to have the plan quickly stale when something outside of your control changes?  Hear from three community action agencies who have used David La Piana’s “Nonprofit Strategy Revolution, Real-Time Strategic Planning in a Rapid-Response World” to develop relevant, mission-focused strategic plans that can flex as our world changes. Learn how to create a plan quickly, in-house, without the expense of outside facilitators, and discover how to develop a strategy screen that can guide your organization’s work for years to come.
    Community Action

  • 3:45PM - 5:00PM
    Organizational strategy is key to measuring organizational success and growth, so it should be the most carefully crafted tool of the organization.  The shape and power of that strategy is best created by including the people who will be most directly impacted by it: our clients or service recipients.  There are various methods to gather the valuable firsthand experience of clients, but how can we be sure that we are getting the best input possible?  This workshop introduces two engagement practices as a model for effective inclusion of clients’ voice, choice, and strengths into strategic planning.  Trauma-sensitive practices coupled with powerful appreciative inquiry techniques will be presented and discussed.  These engagement avenues that access powerful client narratives, assets, and conditions are a necessary tool of inclusion to improve our nonprofit practices.
    Communications

  • 3:45PM - 5:00PM
    Energize your fundraising, maximize your resources, and create the reality you want.  Creating your reality begins with the end goals in mind, allowing you to leverage all parts of the system independently or synergistically.  In this dynamic and interactive session, you will engage with a panel of experts in strategy, communications, and marketing who approach resource development and capacity-building from a holistic perspective – addressing resource development from an inclusive perspective of intention-based fundraising.  With panelists Amy Fazio of Fazio & Associates, Denise Sinkavich of DDS Web Design, Cherie Kisla of Kisla & Associates, and Kelly Burgos Harper of KBH Communications & Creative Services, we will explore the process and connection between visioning, messaging, outreach, and data to exceed your fundraising goals.  Come learn with us how to supercharge your fundraising with power steps to move you toward success and sustainability.
    Resource Development

  • 3:45PM - 5:00PM
    “The process of program evaluation is a series of human interactions and relationships over time” (King & Stevahn, 2013). For evaluators, this may be a given.  Yet for many, it provides a new way of thinking about evaluation. With hands-on activities grounded in Interactive Evaluation Practice (IEP), this workshop will stimulate new ideas, providing participants with easy-to-use tools and resources for implementing inclusive evaluation processes.  By placing human interaction at the core of evaluation, participants will learn how to involve key stakeholders and ask the right questions at various stages of evaluation – skills that may translate into improved relationships with stakeholders, new funding opportunities, and increased community support.  Prior evaluation experience not necessary!
    Professional Development

  • 3:45PM - 5:00PM
    Conversations about inclusion and diversity often begin and end as conversations about ethnicity.  In this workshop, participants will examine how to think not just in terms of ethnic diversity, but how to build a culture that values ALL diverse perspectives and contexts to build collective impact models that dwarf what you can do if you stay in a “silo’d” mindset.  Join Dan to develop practical tools to think beyond ethnic diversity to include gender, age, geography, socio-economics, and culture, to learn to practice inclusion among practitioners – both in your field and in complimentary fields, and begin to look beyond “the way we’ve always done it” to practice both evolutionary and disruptive innovation.
    Diversity

  • 3:45PM - 5:00PM
    This session will review the current state of the Pennsylvania labor market for low-wage workers with a focus on recent trends in wages and incomes and a review of policies aimed at improving outcomes for these workers including the minimum wage and the Earned Income Tax Credit.
    Advocacy

  • 3:45PM - 5:00PM
    Rather than continuing to do the same things over and over and expecting different results, PANO’s board is exploring and practicing new ways of engagement – especially when it comes to recruiting and setting expectations for new board members.  Building on PANO’s Standard of Excellence for Diversity, Equity and Inclusion, this workshop provides some sample recruiting tools; a diversity, equity and inclusion self-assessment; insight into expectations for PANO board and committee members; and candid conversation with PANO board members regarding their efforts to grow in this area. The discussion will intentionally draw out “what has worked” for those in the room and will culminate in an invitation to anyone interested in potentially joining the PANO board or a committee to meet for breakfast the morning of Tuesday, 10/3.
    Board Development

  • Tuesday, October 3

    Registration will begin at 7:30. The conference will kick off with a keynote speaker at 8:15, followed by 2 sets of workshops, CAAP's Self-Sufficiency Award Ceremony, multiple opportunities to network with exhibitors, an afternoon keynote presentation and will end around 3:00.

  • 11:15AM - 12:30PM
    All Community Action Agencies are required by the Organizational Standards to conduct a comprehensive risk assessment every two years.  This session will walk participants through a “how to” discussion on using the Partnership’s online risk assessment tool to conduct your assessment.  Topics covered will include who should participate in the assessment process, how to prepare to conduct the assessment, a review of what each component of the assessment tool covers, and how to follow up on the assessment results.
    Community Action

  • 11:15AM - 12:30PM
    Creating an inclusive environment involves significant change at the individual and organizational level. Even the best planned change efforts risk failure without a very strong communication approach. This workshop brings to bear the best of what is known about behavioral psychology and irrational economics to make your organization better at communicating change effectively and more resilient when facing change. Attendees will learn: -The evolving science around why people generally don’t like change -How to apply that knowledge in helping individuals and organizations become more resilient in the face of change -Common misconceptions that can derail change efforts -Tools to enhance your organization’s ability to introduce change effectively to maximize trust and acceptance
    Communications

  • 11:15AM - 12:30PM
    Ideally the tone is set at the top and made clear during board recruitment and orientation. Even if that’s not the case, it’s never too late to engage your board in fundraising. You will learn practical, real-life tips for ways to involved even the most reticent board member in fundraising for your organization.Learn what fundraising roles your board as a whole and individual board members should be performing to effectively sustain your organization. This interactive session demonstrates easy-to-implement exercises and role plays you can replicate with your board members to increase their confidence identifying, cultivating, stewarding, and maybe event soliciting donors. The fundraising process will be broken into simple steps with specific practical how to's." Case studies of boards who went from fearing fundraising to embracing their role in it will be discussed.
    Board Development

  • 11:15AM - 12:30PM
    Today, businesses of all types are remaking themselves to spur innovation, productivity, staff and volunteer attraction, and retention. Nonprofits are not exempt.  Many nonprofits are in physical spaces that are not ideal due to budget constraints or the need to be in a specific location.  In this panel discussion featuring Bill Connor, Sara Anderson, and Patrick Kelley of Avison Young, participants will be introduced to the concept of Workplace Strategy and will learn the process of evaluating their current space – taking into consideration functions, needs, current deficiencies and efficiencies, work-flow, organizational culture, and more.  Panelists will help define how participants can customize the character of a space to attract and retain staff and volunteers, reflect your organization’s brand/mission, increase productivity and satisfaction, all while respecting a defined budget.  Nonprofits can benefit from a space that works for them.  Join us to learn how and why!
    Professional Development

  • 11:15AM - 12:30PM
    In 2015, after months of advocacy by immigrant communities and allies, President Barack Obama enacted an Executive Order providing temporary work status and deportation relief for millions of undocumented immigrants.  PA Immigration and Citizenship Coalition (PICC) and The Philadelphia Foundation, serving as anchor organizations, worked together with additional partners to support and expand <em>PA is Ready!</em>  This initiative was designed to ensure that all eligible residents would have access to the information and assistance they needed to apply for this new form of relief, as well as to address existing needs. Since then, <em>PA is Ready!</em> has evolved into a flexible model to respond to rapid changes in the political environment and to provide quality, high-volume immigrant services across Pennsylvania.  This was achieved through close partnerships both between grantmakers and grassroots organizations as well as among grantmakers.  Challenging the traditional boundaries between funders and grantees, the <em>PA is Ready!</em> model is grounded in the belief that immigrants and refugees should have a voice in creating and leading the solutions that affect their communities, including determining how resources are distributed. Join Sundrop Carter and Ana Lisa Yoder to learn more about this and other unique grantmaking models.  Topics will include what has made this model successful; the process of implementing such a model – including challenges and lessons learned; and how this model may be applied beyond the immigrant and refugee community.
    Resource Development

  • 11:15AM - 12:30PM
    Did you know there are tiny things called micro-inequities that can create BIG issues within your organization?  They are subtle, typically unconscious and unintentional, but have become known as the quiet discrimination.  What they do?  Send messages of judgment without you even knowing.  They also have the ability of passing these judgments on.  And that?  Creates a mountain of ill will and miscommunication. In this eye-opening presentation, Samm shares the science behind these non-verbal cues that keep people disconnected.  By recognizing how these micro-inequities can manifest, and by increasing our awareness of our own, we can choose to make shifts that can transform these actions from disconnection to connection.  From exclusionary to inclusive.  From discriminatory to empowering.
    Diversity

  • 11:15AM - 12:30PM
    The ACA has been the law for over seven years now.  And yet it is ever-changing.  Join Shelly for a comprehensive recap of the most important aspects of this health care bill, a snapshot of enrollment numbers here in PA, what the ACA requires of nonprofits, how recent or upcoming changes may affect nonprofits, and a live Q&A for all your burning ACA questions.  Participants will leave feeling empowered with up-to-date knowledge about the ACA, including information about state and federal programs staff make be able to take advantage of that could help off-set costs for your nonprofit.
    Advocacy

  • 9:45AM - 11:00AM
    This session will walk participants through the development of a comprehensive succession plan for your agency’s leadership.  Topics covered will include how to design a process to develop the succession plan, building your leadership “bench” to ensure long-term continuity of leadership, and a review of Partnership resources that include all the templates necessary to develop your succession plan and ensure compliance with the Organizational Standards.
    Community Action

  • 9:45AM - 11:00AM
    In this workshop, participants will learn effective ways to advocate for and support the LGBTQ+ community. LGBTQ+ terminology, best practices, and concepts will be included, followed by a breakdown of current advocacy practices serving and supporting the LGBTQ+ community. Participants will feel more confident and knowledgeable about ways to advocate for LGBTQ+ issues both in a professional or nonprofit environment, as well as in more personal, everyday situations.
    Advocacy

  • 9:45AM - 11:00AM
    Educated, passionate, engaged employees who understand and own your mission and messages are key to strong external communications.  Together, employees create one unified brand voice.  This means that all external communications efforts – with media, donors, clients – actually begin internally, with employees!  How does an organization expand beyond an “Employee Spotlight” feature and create a communications plan that is truly inclusive of the diverse knowledge and experiences of its employees?  One best practice is a Brand Ambassador program.  From setting up the initial meeting to tips and tricks to make your group a success, this workshop will cover ways to engage employees to positively impact public relations and improve donor relationships and client interactions.
    Communications

  • 9:45AM - 11:00AM
    Research demonstrates the importance of Mindfulness, Play, & Gratitude as skills for improved mental and physical health, productivity, resiliency, and holistic well-being.  We need to take care of ourselves to bring our best selves to the work we do each day.  This interactive workshop explores Mindfulness, Play, & Gratitude as skills for self-care that can be actively and intentionally practiced.  Ideal for leaders at all levels (professionally and personally), participants will learn the importance of taking impeccably good care of themselves so that they may lead from a position of groundedness and clarity to guide good decision-making.  Don’t miss this opportunity to better understand self-care and have fun doing it!
    Professional Development

  • 9:45AM - 11:00AM
    Much of an organization’s success lies in its data management strategy.  The power of an efficient and effective data management system is limitless.  It can both accelerate fundraising and marketing efforts by measuring an organization’s impact and also inform continual improvements within the organization itself by providing real-time insight into its operational processes.  Data can also play a key role in promoting stakeholder investment across the organization from funders to board members to staff to the communities nonprofits serve.  In this session, participants will learn how to promote inclusion and collaboration in their organization by maximizing the impact of their data management strategy.
    Resource Development

  • 9:45AM - 11:00AM
    Does your board truly represent the community you serve?  Do you want to learn how to include your community’s voice more deliberately and authentically in your organization?  In the session, you will learn strategies and discuss strengths to engage your current board and community to uncover the diverse experiences that bring value to your mission.  Learn specific tools to begin authentic conversations, and learn from each other about your community’s perspectives for equitable change to achieve your mission.
    Board Development

  • 9:45AM - 11:00AM
    Following Tuesday morning’s keynote, Dr. Al will lead participants in taking a deeper look at strategies and actions for building inclusive communities.  In this interactive workshop, the group will together explore and examine the four key steps to building social capital, all the while developing a blueprint for action.  Join Al in defining the abstract idea of community, the notion of rituals, patterns, and jargon within the work of community-building, and understanding the concept of the “gatekeeper”.
    Diversity